Is your cafe layout improving your profitability, staff efficiency and customer satisfaction?
Is your cafe layout improving your profitability, staff efficiency and customer satisfaction?
When it comes to café design, good aesthetics are important, but a well thought-out layout can mean big benefits for your bottom line. The key considerations are to evaluate things from a customer perspective, and a personnel one.
Put your role-play hat on and walk through your different customer profiles. Consider things like:
Create different zones for different customer behaviour. Café Leaners can encourage quicker turnover, and breakout cafe lounge zones can encourage those lingering customers who settle in for longer.